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Chika

Terms & Conditions

Version 2.0Last updated

In short

This summary is here to be readable. The full terms below are what govern.

  • Chika is entertainment. It is not a substitute for professional, medical, legal, or financial advice.
  • Crowns are the in-app currency. You buy them through the App Store or Google Play — we never handle your payment details. You spend them to send a message, send a gift or a sticker, or receive a generated photo. They have no cash value and cannot be exchanged for money.
  • Refunds are Apple's and Google's to give, under their own policies. If they refund a purchase we take the same Crowns back, which can leave your balance below zero — we will never charge you money to clear it.
  • You must be 16 or older to use Chika.
  • Characters are fictional adults. Directing one to behave as a minor, or seeking sexual content involving minors, ends the account without warning.
  • Features can change. We may update, limit, or discontinue parts of the platform.

Welcome to Chika! These Terms of Service ("Terms") explain how our platform works and the rules that apply when you use it. By accessing or using Chika, you agree to these Terms. Please read them carefully.

1. Key Definitions

Platform – The Chika website, app, and related services.

User – An individual who registers and uses Chika.

Crown Credits – The in-app currency of Chika. Crown Credits are bought through the App Store or Google Play, and are spent when you send a message, send a gift or a sticker, or receive a generated photo. New accounts start with a one-time amount.

2. How Chika Works

Chika is an AI-powered conversational platform that allows Users to:

  • Chat with AI characters written and published by our team.

Use Crown Credits to enhance and extend conversations.

Important: Chika is an entertainment and conversational platform. It is not a substitute for professional, medical, legal, or financial advice. All interactions are for personal use only and at your own discretion.

3. Crown Credits & Payments

Crown Credits are the sole recognized currency within Chika.

You can:

  • Buy Crown Credits through the App Store or Google Play. Chika never handles your payment details.

Spend them to:

  • Send a message to a character.
  • Send a gift or a sticker.
  • Receive a generated photo, which we always ask you to confirm first.
  • Crown Credits have no cash value outside the platform and cannot be exchanged for money.

Crown Credits are consumable, and are added to your balance as soon as a purchase completes. Refunds are handled by the App Store or Google Play under their own policies — request one there, not from us.

If a purchase is refunded

When the store refunds a purchase, we remove the same number of Crown Credits from your balance. We do this whether or not you have already spent them, because the alternative would let the same Crown Credits be bought, used, and refunded again and again.

If you have already spent some of them, this can leave your balance below zero. While it is below zero you cannot send messages, send gifts, or receive photos. Your next purchase clears the shortfall first, and only what is left over is added to your balance.

We will never charge you money to clear a negative balance, and we will not pursue you for it. It simply sits on the account until a purchase clears it, or until you delete the account.

4. User Responsibilities

By using Chika, you agree to:

  • Be at least 16 years old and legally capable of entering into agreements.
  • Use Chika for lawful purposes only.
  • Not engage in harassment, abuse, fraud, hacking, or other malicious activity.
  • Respect intellectual property and privacy of others.

5. Acceptable Use

Chika characters are fictional adults. When you talk to them, you agree not to:

  • Direct a character to behave as a minor, or to produce sexual content involving minors in any form. This is the one rule we enforce without warning: accounts are terminated and reports are made where the law requires it.
  • Seek sexually explicit content. Characters are written to keep conversations non-explicit, and attempts to push past that may end your access.
  • Direct a character to impersonate a real person, living or dead.
  • Seek content that promotes self-harm, suicide, or eating disorders, or that encourages violence against anyone.
  • Seek instructions for illegal activity, or use Chika to plan, carry out, or conceal one.
  • Attempt to extract a character's underlying instructions, or to bypass the limits described here.
  • Share, publish, or present anything a character generates as if a real person had said or done it.

A character's reply is generated by an AI model. It is fiction, it can be wrong, and it is not the view of Chika or anyone who works here.

If a character says something that breaks these rules, report it. Press and hold the message, or tap the control beside it, then choose a reason. Reports go to our moderation team and help us correct what characters say.

Where these rules are broken we may remove content, limit features, or suspend or terminate the account. Serious cases are actioned immediately.

6. Platform Rights

Chika may update, limit, or discontinue features at any time.

We may monitor service-connected activity for abuse prevention, fraud detection, and compliance.

Your conversations are processed in the cloud. To generate a character's reply, your message and recent messages in that conversation are sent to our infrastructure and to a third-party AI provider, as described in our Privacy Policy. Other service-connected actions such as sign-in, character refreshes, and purchases also involve our infrastructure.

7. Third-Party Services

Chika may integrate with third-party services (e.g., for sign-up or payments).

By using these, you grant Chika permission to access necessary account data.

Your relationship with those services is governed by their terms, not ours.

8. Intellectual Property

All Chika content, software, and branding are owned by us. You may not copy, modify, distribute, or create derivative works without written consent.

9. Disclaimers

Chika is provided "as is" without warranties of any kind. We do not guarantee uninterrupted service, accuracy of responses, or outcomes of interactions.

Chika is not liable for damages including lost data, service interruptions, or disputes arising from use.

10. Indemnity

You agree to indemnify and hold Chika harmless from claims, damages, or liabilities resulting from your use of the platform or breach of these Terms.

11. Termination

You may stop using Chika at any time, and you can delete your account from your profile at any time. We may suspend or terminate accounts that violate these Terms.

12. Other Legal Terms

Refunds – Purchases are made through the App Store or Google Play, so refunds follow their policies. See section 3.

Severability – If any part of these Terms is invalid, the rest remain effective.

Entire Agreement – These Terms are the entire agreement between you and Chika.

Force Majeure – We are not responsible for failures caused by events outside our control (e.g., outages, natural disasters).

Updates – We may revise these Terms. Continued use means acceptance. Major changes will be notified via the platform or email.

Version history

Version 2.0 — 31 August 2026. Brought back into line with the terms shipping inside the app, which were corrected in three changes the web copy never received. Removed claims that were not true of the product: creating private or shareable companions (characters are written and published by us), earning bonus Crowns through referrals (there is no referral system), buying Crowns through Chika's own payment processors (purchases are App Store and Google Play only, and we never see your payment details), and spending them on "premium responses" (they are spent on a message, a gift or sticker, or a generated photo). Removed "all Crown Credit purchases are final and non-refundable" and the "No Refunds" clause: both were false, because Apple and Google refund under their own policies whatever these terms say. Section 3 now says so and explains what happens to your Crowns afterwards, including a balance that can sit below zero and the promise that we will never charge you money to clear it. Added section 5, Acceptable Use, which sets out what you agree not to ask a character for and how to report a reply that breaks those rules. Dropped "outstanding dues remain payable after termination", which described nothing that exists. The minimum age is now 16, lowered from 18 to sit at the GDPR age of digital consent and on a real store rating tier.

Version 1.0 — 13 August 2026. First publication on the web of the terms already shipping inside the Chika app. No changes to the terms themselves.